How To Re-Download An Old Purchase?

?I bought Adobe Photoshop Elements 5 In 2007. I need to download it again, however I cannot find it anywhere in my purchase history. I have the reciept number, serial number date and everything. Could you please let me know if I can get it back? And how to get it back please?

Thankyou!

?

Jaz

How To Re-Download An Old Purchase?

I assume you're referring to your Adobe Store account. I just checked, and my purchase of PSE 5 appears in my account's Order History, and under Your Downloads it's available for download.

Are you able to log-in successfully to your store account using the same email that you registered with when you first bought PSE 5? Do you have the original email order acknowledgement?

If you can make quick progress, I suggest contacting Adobe customer service:

http://www.adobe.com/support/service/

How To Re-Download An Old Purchase?

I got it sorted.

For some reason the site kept switching between this account and my old old account.

It didnt show up in orders for a few hrs but it did eventually.

Thankyou,

I just got a bit stressed coz I payed for it and it wasnt there lol.